We are committed to providing fast, reliable, and cost-effective shipping solutions to ensure your order arrives safely and on time.
Order Processing
- All orders are processed within 1–2 business days (excluding weekends and holidays).
- Orders placed after business hours will begin processing the following business day.
Shipping Methods & Transit Times
All shipments are handled via UPS and USPS. Available service levels include:
- Standard Shipping (Free): 2–5 business days via UPS Ground within the contiguous United States.
- Expedited Shipping: 2–3 business days. Please contact our sales team for a quote prior to ordering.
- Next Day Shipping: Guaranteed delivery within 1 business day. Please contact our sales team for a quote prior to ordering.
Additional Shipping Charges
- Orders shipped to Alaska, Hawaii, and Puerto Rico may incur additional freight charges. Customers will be notified of any adjustments prior to order fulfillment.
Address Accuracy
- Customers are responsible for providing a complete and accurate shipping address at checkout.
- Hegemon Supply is not responsible for delays, misdeliveries, or additional costs due to incorrect or incomplete addresses (including missing apartment or suite numbers).
Delivery Commitment
While we make every effort to ensure on-time delivery, transit times are estimates and may be affected by carrier delays, weather conditions, or other factors outside our control.